Customer portal
Manage invoices & subscription
Purchases and billing for your HumanShield license are handled by our payment provider Paddle (Merchant of Record). You therefore manage invoices, payment method and your subscription directly in the Paddle customer portal.
In the customer portal you can:
- View past payments and download invoices/receipts
- Update your payment method
- View and cancel your subscription
Easiest: via your Paddle email
Every purchase confirmation and invoice from Paddle already contains a direct “Manage” link to your subscription. Just open your latest Paddle email and follow the link – no password needed.
Or directly via the customer portal
Open the Paddle customer portal and enter the email address you used at checkout. Paddle will send you a secure sign-in link by email.
Go to the Paddle customer portalCan't find your email or need help? Write to us at support@humanshield.app.
Order and payment data is processed by Paddle as an independent controller. Details in our privacy policy.